This Website is owned and operated by MusicSage Limited (the “Company”, “we”, “our” or “us”).
Collection of Personal Data
In order for us to promote and improve our services, we may collect your personal information (such as your name, e-mail address, contact number, mailing address and billing information) when you register with us, use our Platform or communicate with us (including but not limited when you contact our team or complete customer surveys).
Please note: You are not required to submit any information to our Website. However, without providing the requested information, you may be unable to access certain features of our Website, including submitting a Booking Request or creating a Listing.
Uses of Personal Data
The personal data as provided/furnished by you to us or collected by us from you or through such other sources as may be necessary for the fulfilment of the purposes at the time it was sought or collected, may be processed for the following purposes:
Retention of Personal Data
The Company will retain all your personal data and the transaction records so long as is necessary for the fulfilment of the purposes for which they were collected. All your personal data and the transaction records will be destroyed thereafter.
Our information and data are stored and maintained in our electronic database, facilities, servers and back-up servers which may be located outside your country, where the legal protection and standard of security requirements may not be equivalent to the same provided by and legally required by the applicable laws and regulations of your country. You hereby expressly consent on our transferring, storing, maintaining and retaining all your information and data in our electronic databases, facilities, servers and back-up servers located outside your country for the purposes referred to in Clause 2.
Accuracy and Change of Personal Data
In order to ensure the correctness of the Members’ personal data, particularly contact details, retained by the Company, you may receive our request of confirmation or verification. Please feel free to contact us for correction or change of personal data or opt-out from receiving future direct promotional and marketing information.
Disclosure of Personal Data
We will keep the personal data we hold confidential, but may provide information to:
We are committed to ensuring that your personal data is stored securely. In order to prevent unauthorized access, disclosure or other similar risks, we endeavour, where commercially practicable, to implement appropriate technical, physical, electronic and procedural security measures in accordance with the applicable laws and regulations and industry standard to safeguard against and prevent the unauthorized or unlawful processing of your personal data, and the destruction of, or accidental loss, damage to, alteration of, unauthorized disclosure of or access to your personal data.
Where you have chosen a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Limitation of Liability
The Company has implemented all reasonably practicable procedures, measures and steps to safeguard the security of your personal data. However, no method of transmission over the Internet, or method of electronic storage, is totally secure. We cannot guarantee its absolute security. Unless there is proven negligence, we shall not accept any liabilities as a result.
Personal Data from Children and Other Individuals
Third Party Websites
These third parties’ websites are not owned or controlled by the Company. We have not authorized them to collect any personal data from you. Therefore, we are not responsible for any exposure of your data at these websites or losses arising from a third party website’s practice or policy. Please contact the manager or owner of such websites directly for any enquiries or questions about their own privacy practices or policies.
Third Party Payment Gateway
In order to use certain parts of our Website or Platform, you are required to access third party payment gateways, including but not limited to PayPal and PayMe, and provide your personal data to them for payment processing.
These third party payment gateways are not owned or controlled by the Company. We have not authorized or requested them to collect any personal data from you. Therefore, we are not responsible for any exposure of your personal data with such third party payment gateways. Please contact the operator of each third party payment gateway directly for any enquiries or questions about their own privacy practices or policies.
We may use “cookies” to improve our internet service and enhance your online experience. Cookies are small files that are automatically stored on your web browser in your computer that can be retrieved by the Website. Cookies may be used to remember you and your preferences when you visit the Website and enable us to tailor the Website to your needs. The information collected by cookies is anonymous and contains no name or address information or any information that will enable anyone to contact you via telephone, email or any other means. We will not collect any personal data from you when the cookies are being used. You can disable cookies by changing the settings of your web browser. Cookies cannot be used to run programs or deliver viruses to your computer.
Access to Personal Data
Under the Ordinance, you have a right to request access to, and to request the correction of your personal data in relation to our Website. If you wish to exercise these rights, please contact us.